Reimbursement Services

Ensure Accurate Transactions and Recoup Lost Funds with Professional Amazon Reimbursement Support

Amazon Ads Partner ISO Certified AWS Partner Amazon SPN

Amazon Reconciliation and Reimbursement Services

We Track & Recover Every Amazon FBA Refund You’re Entitled To

Amazon doesn't always refund you for lost, damaged, or mishandled inventory, and you’re not alone if you’ve missed it. With thousands of FBA transactions happening in real-time, discrepancies can easily slip through. From inventory losses and overcharges to fulfillment and accounting errors, the reimbursement process is layered with policy-specific nuances, evidence requirements, and strict time limits.

That’s where we step in. Our dedicated Amazon reimbursement specialists audit your Seller Central or Vendor Central account, identify every recoverable dollar, and manage the entire Amazon account reconciliation and claims process end-to-end.

  • Full-scope FBA and vendor account audits to detect financial discrepancies
  • Identification of missed refunds due to lost, damaged, or destroyed inventory
  • Claim filing and follow-ups handled directly with Amazon on your behalf
  • Evidence compilation to meet Amazon’s documentation standards
  • Recovery of overcharged fees (e.g., weight/dimension mischarges, commission errors)
  • Real-time tracking and reporting of claim status
  • Ongoing audits to ensure the continuous recovery of future discrepancies
  • 100% compliance with Amazon’s reimbursement policies and timelines

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$20M+

Recouped for Sellers Across FBA & Vendor Accounts

99%

Success Rate on Eligible Claims

100K+

Claims Processed and Resolved

We Help You Eliminate Manual Errors, Missed Claims & Policy Risks

Manually tracking and claiming every eligible reimbursement on Amazon is not only time-consuming but also requires deep knowledge of Amazon’s constantly evolving policies. Without expertise, sellers often miss out on recoverable funds & submit incomplete claims. Our team ensures nothing slips through, handling audits, documentation, and follow-ups so you can focus on growing your business, not chasing reimbursements.

Here’s what our Amazon refund services help you avoid:

Unrecovered Revenue

Lost or damaged FBA inventory, incorrect fee charges, and shipment discrepancies often go undetected, leading to thousands in unrecovered funds.

Time Drain & Operational Bottlenecks

Manually auditing transactions, filing claims, and handling Amazon follow-ups pull resources away from revenue-generating tasks.

Claim Denials Due to Weak Documentation

Amazon requires precise evidence and documentation. Without the right expertise, claims are frequently denied for being incomplete or inaccurate.

Policy Non-Compliance Risks

Submitting claims outside the eligible window or without adherence to Amazon's reimbursement guidelines can negatively affect your account standing.

Delayed Cash Flow

Missed or delayed reimbursements tie up working capital, impacting inventory restocking, ad campaigns, and other critical operations.

No Audit Trail

Amazon’s constantly evolving policies can be difficult to track and interpret, making compliance an ongoing challenge.

Maximize Revenue Recovery with End-to-End Amazon Reimbursement & Seller Reconciliation Services

Amazon FBA Reimbursement Services

With expertise in Amazon FBA operations, we specialize in identifying discrepancies and recovering funds owed to sellers. With our Amazon FBA seller reimbursement services, we streamline the reimbursement process, enabling you to recover funds efficiently without hassle. In addition to our FBA reimbursement services, we also offer Amazon FBA reconciliation to ensure that your financial and inventory records align with Amazon's systems. Our Amazon FBA refund services help sellers recover funds across all eligible reimbursement scenarios, including:

  • Amazon lost inventory reimbursement for missing items at fulfillment centers
  • Inventory damaged by Amazon during storage or transit
  • Customer returns not received or refunded incorrectly
  • Reimbursements for over-refunded or fraudulent returns
  • Inventory destroyed without authorization
  • Inbound shipment discrepancies (shortages or miscounts)
  • Weight/dimension mischarges (incorrect FBA fees)
  • Overcharged or incorrect storage fees
  • Reimbursement for unprocessed removals/disposals
  • Incorrect commission or referral fee deductions
  • Long-term storage fees on already-removed inventory
  • Pick & pack fees for cancelled orders
  • FBA liquidations and disposal fee discrepancies
  • Inventory reconciliation adjustments

Vendor Central Reimbursement Support

Navigating the intricacies of Vendor Central requires specialized knowledge of Amazon's complex billing, fulfillment, and chargeback systems. Our team focuses on ensuring that 1P vendors recover funds lost due to Amazon's internal processes. We manage the entire claims process, ensuring that discrepancies are identified, addressed, and resolved swiftly. For vendors selling directly to Amazon, we provide end-to-end support in recovering:

  • Chargebacks due to shipping, packaging, or labeling errors
  • Shortage claims (ASN mismatch or receiving errors)
  • Pricing/allowance discrepancies
  • Co-op and marketing overcharges
  • Duplicate or incorrect invoice deductions
  • Freight and handling overbilling
  • Accidental returns or damaged goods deductions
  • Post-audit disputes for unreconciled claims

Specialized Program Reimbursements

As a part of Amazon refund recovery services, we address discrepancies within Amazon's Specialized Programs, where unique operational and fee structures can often lead to hidden errors. Our team ensures that sellers participating in these programs receive full reimbursement for overcharges and miscalculations. With a focused approach, we streamline the resolution of complex issues related to program-specific charges and policy-related mistakes, helping you avoid unnecessary financial burdens. This includes:

  • Amazon Fresh/Pantry fulfillment fee errors
  • Peak season surcharge discrepancies
  • Amazon Business B2B transaction fee errors
  • Brand Registry and IP-related fee mistakes
  • Returnless refund program errors
  • Restocking fee calculation mistakes

Advertising & Fee-Related Reimbursements

Our Amazon seller reimbursement services also help identify and recover funds for mischarges related to PPC campaigns, subscription fees, and currency conversion errors. We ensure that you are not overcharged for services like Sponsored Products or payment processing, helping you maintain optimal profitability while Amazon resolves billing issues. We take care of the following reimbursement cases:

  • Invalid clicks or fraudulent PPC charges
  • Sponsored Products/Brands/Display overcharges
  • Subscription fee billing errors
  • Currency conversion discrepancies
  • Payment processing fee errors

Other Eligible Reimbursement Scenarios

We provide support for sellers dealing with unique reimbursement situations that extend beyond the common scenarios. Our team ensures that sellers in different Amazon regions or those using specific sales models can recover funds tied to complex issues not typically covered by standard reimbursements. With a deep understanding of Amazon’s global and multi-channel processes, we help identify opportunities for reimbursement that might otherwise go unnoticed, streamlining your path to recovery.

  • Amazon Global Selling reimbursement discrepancies
  • Multi-channel fulfillment (MCF) return or damage issues
  • Seller-fulfilled Prime logistics errors (where eligible)
  • A-to-Z Guarantee refund errors
  • Non-compliance deductions appealed through reconciliation

Supported Amazon Marketplaces

Amazon Refund Services: Our Strategic Approach to FBA and Vendor Reimbursement Recovery

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Account Analysis

We analyze transaction history, inventory records, fulfillment data, and fee calculations to identify discrepancies and reimbursement opportunities using advanced algorithms.

Reimbursement Identification

We pinpoint eligible claims such as lost or damaged inventory, overcharged fees, and fulfillment errors, thoroughly evaluating each case for reimbursement eligibility.

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Claim Submission

Our experts handle the entire claim submission process, ensuring smooth and timely filings with Amazon on your behalf.

Manual Claim Tracking

We keep you updated on the status of your claims through regular follow-ups with Amazon, ensuring that all reimbursements are processed efficiently.

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Ongoing Claim Review & Filing

We continuously review your account for new discrepancies, filing claims whenever eligible reimbursements arise to ensure you never miss an opportunity for recovery.

Recover Your Lost Revenue with a Leading Amazon Reimbursement Company

Unlike generic reimbursement tools that miss critical claim windows and overlook complex fee discrepancies, our Amazon reimbursement agency makes sure to file precise claims and ensure nothing is overlooked. We actively monitor all reimbursement deadlines across your account, ensuring no eligible claims expire while efficiently processing high-volume transaction data. Our comprehensive methodology identifies the full spectrum of reimbursement opportunities—from obvious inventory losses to subtle fee calculation errors—maximizing your financial recovery through systematic account audits and proven claim strategies.

What Sets Us Apart:

Proven Track Record of supporting over 3500+ stores

25+ Years of Industry Experience

ISO 27001 Certified for Data Security

Approved Amazon AWS, SPN & Ads Partner

Flexible Hiring Models to fit your needs

Global Time Zone Support for 24/7 assistance

Specialized SMEs for your niche category

Multi-marketplace coverage, including the US, EU, Canada, and more.

ISO 9001:2015 Certified for Quality Management Systems

Get a Free Revenue Recovery Audit

To know more about our Amazon reconciliation services or get a free quotation, write to us at info@data4amazon.com

Frequently Asked Questions: Amazon Reimbursement Services

We are well-equipped to manage high volumes of transactions efficiently, using tools & manual methods to track and reconcile large datasets. This ensures no discrepancies are overlooked, even for businesses with complex or high-volume Amazon accounts.

The time it takes to receive an Amazon FBA reimbursement can vary based on the complexity of the claim and Amazon’s processing times. Typically, once a claim is submitted, it can take anywhere from 2 to 8 weeks for Amazon to process and issue the reimbursement. We monitor your claims closely and follow up regularly to ensure timely resolution.

Automated reimbursement tools can handle basic scenarios but fall short when it comes to maximizing your recovery potential. These systems often achieve lower success rates due to incomplete data analysis and generic claim submissions that don't meet Amazon's specific evidence requirements. Professional manual processing, on the other hand, delivers significantly higher success rates through comprehensive case evaluation, precise documentation, and tailored claim strategies that address Amazon's complex policy requirements for each unique situation.

Sellers should ensure the following when filing a reimbursement:

  • Valid claims based on Amazon’s inventory, return, or fulfillment errors.
  • Claim filing window: Must be submitted within 18 months of the issue.
  • Required documentation: Provide accurate records, like invoices and shipping details.
  • Compliance: Claims must adhere to Amazon's policies and guidelines to avoid rejection.

We provide detailed appeal support for any rejected claims, analyzing Amazon's rejection reasons and resubmitting with additional evidence when appropriate. Our 99% success rate on eligible claims reflects our thorough vetting process—we only submit claims with strong supporting documentation.

Amazon reconciliation services focus on comparing your Amazon account data (sales, fees, inventory) with Amazon’s records to identify discrepancies. Amazon seller reconciliation specifically reviews financial transactions to ensure everything aligns correctly.

Amazon reimbursement is the process of recovering funds for discrepancies found during reconciliation, such as missed reimbursements for lost inventory, overcharged fees, or incorrect payments. In short, reconciliation helps spot issues, while reimbursement recovers the funds.

We can audit up to 18 months of transaction history (Amazon's maximum claim window) to identify all eligible reimbursements. For new clients, this historical audit often reveals substantial missed opportunities from past inventory losses and fee discrepancies.